We prioritise the protection of your personal information and privacy. As a recognised service provider in aged care, health, disability care, employment, and NDIS, we ensure your information is securely managed and stored. This privacy policy clarifies how we gather, employ, and protect your personal and sensitive data whenever you use our services.
CareLinc will collect your personal and sensitive information for our use and that of other members of the CareLinc Group (consultants) who may need it to assist with your work placements. This privacy policy is developed to make you aware of how your information is obtained and used. Please read and understand it.
We’ll update this Privacy Policy as needed to ensure it remains accurate and relevant. We will also update this page regularly: to be sure that you have the latest version, look at this page frequently. If you would like to know more or enquire about our privacy practices, call us at +61 1300 006 300.
At CareLinc, we follow the rules of the Privacy Act, including the changes made by the Privacy Amendment (Enhancing Privacy Protection). These laws help protect your personal information. You can read the most up-to-date version of these laws at www.comlaw.gov.au.
Our goal is to respect your privacy while also collecting and using your information safely and fairly. We want you to know how and why we collect, use, share, and store your details—and when we no longer need them, how we safely get rid of them.
By using our website and services, you agree that CareLinc can collect, use, and share your information as explained in this policy.
Personal information means any details that can be used to identify you. When you sign up to use our services, we may ask for your name, email address, and other details. After signing up, you can also add more information to your profile. If you buy something through our services, we collect details about the purchase.
If you let CareLinc access your contact list, we may collect names and contact details from it. This helps us connect you with others and provide better service. We’ll always ask for your permission first.
We collect information about your activity on our site—like what service you used, when you used it, how much you paid, how far you travelled, and other details. If someone uses your promo code, we may also connect your name to them.
We keep track of how you use our website, the settings you choose, and your preferences. We sometimes use tools like cookies and tags to help us do this.
We may collect information about the device you’re using. This can include the device type, software, preferred language, serial number, motion sensors, and your mobile network.
Log Files
Like many websites, CareLinc uses log files. These record include your IP address, browser type, internet provider, time and date of visit, pages you visited, and number of clicks. This information helps us understand how people use our site, but it’s not linked to your details.
Cookies and Web Beacons
CareLinc uses cookies to remember your preferences and improve your experience. Cookies help us show you content that matches your interests based on the browser you use.
We may also collect:
This helps us make your experience better and more personal. When CareLinc collects your personal information, we use it only for business reasons. This helps us show content that fits you and understand how you use our website so we can make it better.
We use your information to help us give you the best service and also to support our partners.
Some parts of your profile, like your username or ID, may be public. This means people using CareLinc’s services—and even those who are not—might be able to see it. Your ID is a special name you choose to use on our services.
You have the right to see the personal or sensitive information CareLinc has about you. If any of it is wrong, incomplete, or out of date, we will try our best to fix it. We want to make sure all your information is correct, complete, and current.
If we cannot agree that the information is right, you can give us a short written note explaining what is wrong. If you want to see your information or ask for changes, please contact our office at +61 1300 006 300.
We may occasionally send you push notifications to tell you about important changes or offers in connection with the NDIS services you use. When you have chosen this option, we will be able to collect the following types of device-related information: operating system and user identifiers.
CareLinc’s website uses cookies to make your visit better. A cookie is a small file saved on your device when you visit our website. It helps the services for the website remember who you are, what you like, and which pages you visit. We only collect personal information through cookies if you give it to us. You can choose to block cookies using your browser settings. But if you turn off cookies, some parts of the website may not work properly.
As you move around the website, we may collect information without you giving it directly. This includes your IP address, browser type, and which pages you view. This helps us fix problems, improve speed, and make your experience better.
We also use Internet tags, which are tiny, invisible images on a page. These tags tell us your IP address and browser type. We may use navigational data (like log files and click data) to improve our website, manage the system, and learn what content people find most useful.
CareLinc is serious about keeping your personal information safe and private. If you have any questions about our Privacy Policy or how we protect your information, please contact us. We are here to help and give you more information if you need it.
Let’s discuss your care needs. We are here to help. We start your support. We Visit You to understand your needs
+61 1300 006 300
advice@carelinc.com.au
368 Hamilton Rd, Fairfield West NSW 2165
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